Refund Policy

At DynamicBrains.in , we strive to offer high-quality online courses and ensure that our customers are satisfied with their purchase. However, due to the nature of online learning, we have a strict refund policy to maintain fairness and protect our business from misuse.

1. Refund Eligibility

We offer a refund only under the following conditions:

Refund Window: Refund requests will only be accepted if made within 30 minutes (half an hour) from the time of purchase. After this period, no refunds will be processed under any circumstances.

Valid Refund Reason: To be eligible for a refund, you must provide a valid reason for the request. The reason will be evaluated on a case-by-case basis to determine if the refund is applicable.

2. How to Request a Refund

If you believe you are eligible for a refund, please follow the steps below:

Contact our support team via email at refunds@dynamicbrains.in within 30 minutes from the time of your purchase.

Clearly explain your valid reason for requesting a refund.

Provide any additional details or documentation that may help us evaluate your request.

3. Valid Reasons for Refund

We consider a valid reason
Please note that a simple change of mind, lack of interest, or incorrect purchase are not considered valid reasons for a refund. We encourage you to thoroughly review course details before making a purchase.

4. Refund Process

Once we receive your refund request, we will review your reason and process the refund, if applicable. The process typically takes [insert time period, e.g., 5-7 business days], 5% of payment gateway fee and 25% inconvenience fee will be deducted from the refund amount.

No refunds will be processed under any circumstances after the 30-minute window from the time of payment. This is a strict policy designed to ensure fairness for both our customers and our business and the avoid non serious customers.

6. Refund Policy for Course Access

If you have accessed any part of the course or have received any downloadable content, no refund will be allowed, even within the 30-minute period. Refunds will only be processed if the course was not accessed at all.

7. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our website, and the updated policy will take effect immediately. Please review this policy periodically to stay informed about any updates.

8. This policy is not valid for the school purchases and group purchases. That type of purchases do not have any refund policy. Kindly join only after good research.

8. Contact Us

If you have any questions about this Refund Policy or need assistance, please contact us at: refunds@dynamicbrains.in